The Mike Portnoy X Red Chapter items are made to order. To maintain ULTRA high quality, all orders take at least 4-6 business days of processing time before they are shipped to you.

We ship USPS First Class on orders less than 1 lb, and we ship USPS Priority Mail for all orders more than 1 lb. Both shipping methods take 2-3 days of transit time in the United States, depending on how far away you are from us in California. You should expect to receive your order within 6-9 business days from the day you place your order.

Since all items are made to order, all sales are final. The following are exceptions:

We accidently send you the wrong size.
We accidently send you the wrong item.
We accidently send you a defective item.

We do our absolute best for none of the above cases to occur, but we are human and things can happen on rare occasion. If any one of the above cases happens to you, just let us know by using the contact form on this website.

We will happily ship you a new item as quickly as possible.

Shipping estimates do NOT account for time spent at customs and/or border inspection facilities, etc.

Red Chapter Clothing is not responsible for ANY fees required by customs for any reason - these fees are separate from shipping services, and no, we will not mark down the cost of the items to decrease import fees. That's illegal and we don't do it.

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